Returns & Exchanges
At Primal Viking, we want you to feel as powerful as you look, which is why we offer a 30-day hassle-free return policy on all unworn and unwashed apparel. If your gear doesn't fit your warrior physique perfectly, we are here to help with a seamless exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Gear
Place the items in their original packaging, ensuring all Primal Viking tags are attached and the garment is in its original condition.
- 3.Ship the Package
Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
- 4.Receive Your Credit
Once our forge receives and inspects your return, we will process your refund or ship out your new exchange items within 3-5 business days.
